A Community in Northwest Harris County

September 12, 2017

An update from Chaparral:

What a week it has been since Hurricane Harvey roared thru Texas, leaving destruction in his path.  Chaparral’s offices became waterfront property, and we are RELOCATING to space available at 14550 Torrey Chase #650, Houston, Tx 77014.  This office building is south of Cypress Creek Parkway at Torrey Chase on the east side of the street.  

Effective Monday, September 18, 2017 Office Hours will be 9:00 a.m. – 12:30 p.m. and 1:15 p.m. – 5:00 p.m. Monday – Friday.  Until then, we will be working restricted hours 10:00 a.m. – 3:00 p.m. at 6630 Cypresswood Drive , we are set up in the parking lot.

Our phone service has not yet been restored and will be limited, so please be patient with us during this transition.  We do have email access and are operating best with our communication tools available.

Clean up has been a slow road for us all, and we are restoring services back to communities as soon as possible.

Commissioner Cagle reported at a Town Hall meeting on Thursday, September 7, 2017 about the 4 P’s.  Patience=we all must exercise patience during this time of recovery, we are all dealing with the trauma of Hurricane Harvey, whether we had water or not; Parking=please do not park on the streets in your community if debris pick up is needed, the large trucks can not get down the street if you are parking on the street; Placement= the debris truck claw does not know if you have placed debris around your mailbox, fire hydrant or prize shrub, they are picking up debris.  Placement must be no more than 10′ from the curb; Personal Responsibility=We all have personal responsibility in our clean up and recovery efforts, let’s all do our part and be supportive of each other.

We are #Chaparral Strong, You are #HoustonStrong!

September 1, 2017

Chaparral is currently closed until we can safely enter the building, estimated Tuesday September 5, 2017.  We are currently without power but we have managed to activate the emergency on call.

Each manager will be forwarded the messages from the Emergency On call as they are sent.  Please note we have no access to file information at this time but will assist in an Emergency as requested.

EMERGENCY ON CALL  281-537-0957, the main number, follow the prompt for Emergency message.

An Update from Chaparral Management – August 30, 2017

08.30.17-Hurricane Harvey was an epic catastrophe for many Texans, and Chaparral and our communities were no exceptions.  Many of our communities are fine, many experienced standing water in streets, many of our residents have water in their homes and had to evacuate and our office on Cypresswood Drive suffered damage to the first floor with flood waters from Cypress Creek.

Inspections of all communities have been performed, photos and insurance claims are ready to be filed.  We are in recovery mode and are here for your community during this time.

Our office will be closed until Tuesday, September 5, 2017 at 10:00 am.  We will begin clean up efforts as soon as we are able to access the building, and the 2nd floor of the building is completely intact for operations.

During reconstruction, most of the staff will be operating from the 2nd floor at 6630 Cypresswood Drive, joining the accounting and compliance teams.  Some of the staff will be working remotely, thanks to our amazing technology.  ALL of the staff will be totally committed to working for your community as we have every day before the storm.  We are here for your community before, during and after the storm, and now the clean up begins.

This opportunity we have will allow us to rebuild with better technology, state of the art electronics and renewed skills.  We have always had a comprehensive Disaster Plan in place for your community, and now we are turning it on ourselves.  We have a plan and we are working our plan. We are going to be stronger for this challenge!

Patience is going to be essential during the recovery efforts in our state, in our city and in our communities, resources will be stretched to the max, but we are Texans, and Texans survive! Please know that we are here, working for you while we recover and look forward to helping you in any way possible.

God Bless you and your families, our great city and your community as we move forward.

 

Pam Bailey, CMCA, AMS, PCAM

CEO, Chaparral Management Company, AAMC